Commitment to customers is one of Elgi’s strongest driving forces. The ELGi’s customer care center operates, during business hours 5 days a week. The dedicated customer care number and e-mail for registering service requests and complaints are listed below.
Tell: +62 – 21 – 46822216, 46827388
E-mail: [email protected]
ELGi Customer Care is an integrated in-house system that provides an extra edge to our after sales capabilities. We have a pending call escalation system for efficient customer care.